Order Processing and Delivery Time, Remote Area Shipping Fee, Warehouses, P.O. Box, URLs to Track Orders
*Please note that each country has different import duties and taxes rules. Customers often pay no tax. See details below. For more information, contact the email: email@example.com
*If you would like to check if there is an extra freight charge for your orders, the shipping cost will be calculated and displayed on the checkout page before you complete your order.
*COVID-19 SHIPPING UPDATES
Our shipment will have potential delays due to the Coronavirus. We are doing our best to estimate any potential delays in shipments.
*After payment, orders are processed within 1 to 2 business days (excluding weekends and holidays). A shipping notification will be sent to your email when your order has shipped.
Order Processing and Delivery Time
Note: The following shipping timescales do not include pre-order products
|Ship To||Ship From||EST Delivery||Shipping Fees|
|United States, Canada||US/CN Warehouse||3-5D/CN 7-14D||Order 0-150.00 USD: 6.99 USD; Order >150.00 USD: free|
|Andorra, Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland||DE/CN Warehouse||3-7D/CN 5-14D||Order 0-140.00 EUR: 10.99 EUR; Order >140.00 EUR: free|
|United Kingdom||DE/CN Warehouse||3-7D/CN 5-14D||Order 0.00–120.00 GBP: 9.99 GBP; Order >120.00 GBP: free|
|Japan, Malaysia, Singapore, Taiwan, Thailand, South Korea||JP/CN Warehouse||DHL 3-7D;other carriers 10-15D||Order 0-150.00 USD: 9.99 USD; Order >150.00 USD: free|
|Hong Kong, Macao||CN Warehouse||3-7D||Order 0-150.00 USD: 9.99 USD; Order >150.00 USD: free|
|Australia||AU/CN Warehouse||5-7D/CN 5-14D||Order 0-250 AUD: 20.00 AUD; Order >250.00 AUD: free|
|New Zealand||AU/CN Warehouse||5-7D/CN 5-14D||Order 0-250 NZD: 20.00 NZD; Order >250.00 NZD: free|
* Other countries and areas not listed above would take longer to deliver, and additional shipping fees may be required
Remote Area Shipping Fee
Note that the orders with the remote location would take longer to deliver and additional shipping fees may be required. We may reach out to you for the amount via email if the system detects your shipping address belongs to a remote location.
We will ship your order from the nearest warehouse by default. If the items you purchased are out of stock, we may ship them from alternate warehouses.
Note that P.O. Box as a shipping address is generally not accepted. If you mistakenly filled in the P.O. Box, you may receive our email requiring an updated street address.
URLs to Track Orders
SF Express: https://www.sf-express.com/
For all types of logistic carriers: https://www.17track.net/en
For the Refund and Replacement policy, please refer Return Policy for details.