Shipping Policy

Order Processing and Delivery TimeRemote Area Shipping FeeWarehousesP.O. BoxURLs to Track Orders


*Please note that each country has different import duties and taxes rules. Customers often pay no tax. See details below. For more information, contact the email:

*If you would like to check if there is an extra freight charge for your orders, the shipping cost will be calculated and displayed on the checkout page before you complete your order.


 Our shipment will have potential delays due to the Coronavirus. We are doing our best to estimate any potential delays in shipments.

*After payment, orders are processed within 1 to 2 business days (excluding weekends and holidays). A shipping notification will be sent to your email when your order has shipped.


Order Processing and Delivery Time

Note: The following shipping timescales do not include pre-order products

Ship To Ship From EST Delivery Shipping Fees
United States, Canada US/CN Warehouse 3-5D/CN 7-14D Order 0-150.00 USD: 6.99 USD; Order >150.00 USD: free
Andorra, Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland DE/CN Warehouse 3-7D/CN 5-14D Order 0-140.00 EUR: 10.99 EUR; Order >140.00 EUR: free
United Kingdom DE/CN Warehouse 3-7D/CN 5-14D Order 0.00–120.00 GBP: 9.99 GBP; Order >120.00 GBP: free
Japan, Malaysia, Singapore, Taiwan, Thailand, South Korea JP/CN Warehouse DHL 3-7D;other carriers 10-15D Order 0-150.00 USD: 9.99 USD; Order >150.00 USD: free
Hong Kong, Macao CN Warehouse 3-7D Order 0-150.00 USD: 9.99 USD; Order >150.00 USD: free
Australia AU/CN Warehouse 5-7D/CN 5-14D Order 0-250 AUD: 20.00 AUD; Order >250.00 AUD: free
New Zealand AU/CN Warehouse 5-7D/CN 5-14D Order 0-250 NZD: 20.00 NZD; Order >250.00 NZD: free

* Other countries and areas not listed above would take longer to deliver, and additional shipping fees may be required


Remote Area Shipping Fee

Note that the orders with the remote location would take longer to deliver and additional shipping fees may be required. We may reach out to you for the amount via email if the system detects your shipping address belongs to a remote location.


We will ship your order from the nearest warehouse by default. If the items you purchased are out of stock, we may ship them from alternate warehouses.

P.O. Box

Note that P.O. Box as a shipping address is generally not accepted. If you mistakenly filled in the P.O. Box, you may receive our email requiring an updated street address.

URLs to Track Orders



SF Express:

For all types of logistic carriers:


For the Refund and Replacement policy, please refer Return Policy for details.